Shipping & Delivery
At AR Furniture House, we are committed to ensuring that your new furniture reaches your home safely, securely, and in pristine condition. Because furniture requires specialized handling, we have established a dedicated delivery network to provide a smooth and hassle-free experience from our workshop to your living room.
1. Estimated Delivery Timeframes
Delivery times vary depending on the type of product you have ordered:
- Ready to Ship Collection: Items in our in-stock inventory are processed immediately. You can expect delivery within 3 to 7 business days, depending on your exact location.
- Custom Furniture: Bespoke pieces require time for dedicated craftsmanship. The standard manufacturing process takes approximately 2 to 4 weeks. Once your custom piece is completed and passes our quality inspection, our dispatch team will contact you to schedule a delivery date.
2. Shipping Charges
Shipping fees for furniture are calculated based on the total volume (size and weight) of your order and your delivery destination.
- Local Deliveries: We offer flat-rate or subsidized delivery charges for customers within our primary service zones (Rawalpindi and Islamabad).
- Nationwide Shipping: For deliveries outside our immediate service area, shipping costs will be calculated and clearly displayed at checkout before you complete your purchase.
3. Professional Assembly & Installation
We do not just drop boxes at your door. For most major furniture items (such as beds, wardrobes, and large dining tables), our specialized delivery team provides complimentary on-site assembly.
- Our trained professionals will carefully unpack, assemble, and place the furniture in your desired room.
- They will also remove all packaging materials, leaving your space clean and ready to enjoy.
- Please note: Wall mounting services (e.g., for floating shelves or heavy mirrors) may require a prior request.
4. Preparing for Your Delivery
To ensure a seamless delivery process, we ask our customers to prepare in advance:
- Measure Your Space: Please double-check that your ordered furniture will fit through all doorways, hallways, staircases, and elevators leading to your room of choice.
- Clear the Path: Remove any existing furniture, rugs, or fragile items from the delivery pathway and the final installation spot before our team arrives.
5. Receiving Your Order
Upon delivery, we request that you or an authorized representative be present to receive and inspect the items.
- Please review the furniture carefully while our delivery team is on-site.
- In the rare event that an item is damaged during transit, please point it out to our team immediately so we can document the issue and arrange for a prompt repair or replacement.
Have Questions About Your Delivery?
If you need to reschedule a delivery, update your address, or check on your order’s transit status, our support team is ready to assist you.